If you decide to cancel your Match2One subscription, nothing will happen to your currently running campaigns. Both your Programmatic (Prospecting & Retargeting) and Shopping campaigns will continue to run until their end date, or if you manually stop them.
Here's how you cancel your subscription
- Log into your Match2One account (with admin rights)
- Click on the cog-wheel in the top right corner
- Go to the Billing -> Subscription section
- Click "Cancel subscription".
Before you cancel your subscription, please note:
- You will not be able to launch new campaigns
- You will not be able to edit or make changes to existing campaigns
- Your service level will be reduced to only Chat & Email support.
You can of course resume your plan at anytime, and you data will be stored in your account.