If you decide to cancel your Match2One subscription, nothing will happen to your currently running campaigns. Both your Programmatic (Prospecting & Retargeting) and Shopping campaigns will continue to run until their end date, or if you manually stop them.

Here's how you cancel your subscription

  1. Log into your Match2One account (with admin rights)
  2. Click on the cog-wheel in the top right corner
  3. Go to the Billing -> Subscription section
  4. Click "Cancel subscription". 

Before you cancel your subscription, please note: 

  • You will not be able to launch new campaigns
  • You will not be able to edit or make changes to existing campaigns
  • Your service level will be reduced to only Chat & Email support.

You can of course resume your plan at anytime, and you data will be stored in your account. 

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