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Audiences

Guide on audience creation and management

Malgorzata Pietruszka avatar
Written by Malgorzata Pietruszka
Updated over 3 weeks ago

Create audiences based on rules that will segment the ‘All website visits’ audience to its sub-audiences.

Audience creation

Step-by-step guide

  1. Click the ‘+' icon in the 'Audiences’ tab.

  2. 'Create audience' screen will open from the right.

  3. Provide the audience name and define the conditions that will be applied to it. For more guidance, check the Basic creation rules below.

Basic creation rules

The audience event type is restricted to ‘Page view’. Based on the domain or URL, additional conditions can be applied.

Condition types

  • View domain - applies to the ‘example.com’ part (highlighted in orange above)

  • View URL - applies to the entire URL string

Examples

Condition type

Condition

Value

Description

View domain

contains

example

Matches any URL where the domain includes "example" (e.g., example.com, sub.example.com)

not contains

blog

Matches URLs where the domain does not include "blog" (e.g., example.com but not blog.example.com)

equals

Matches URLs with the exact domain "example.com"

not equals

Matches URLs where the domain is not "test.com"

View URL

contains

search=test

Matches URLs containing "search=test" in the query string

not contains

sort_by=date

Matches URLs that do not contain "sort_by=date" in the query string

equals

Matches URLs that exactly match the specified full URL

not equals

Matches URLs that are not the specified full URL (e.g., all URLs except https://example.com:80/home)

Auto-created audiences

Upon installing a ‘Page view’ pixel, an audience called ‘All Website Visits’ is automatically created. Additionally, a corresponding audience of converted users will be created automatically for each UP-based conversion event. These audiences do not require manual creation. The "All Website Visits" audience aggregates users from all page-view events.

Auto-created audiences are:

  • non-editable

  • non-removable

Audience preview

Audience preview gives you information about what rules have been applied to create the audience and visual changes of ‘Loads’ for the audience in a chart. You can open ‘Audience Preview’ by clicking the audience’s name or the ‘eye’ icon to the right. From the preview, you can also edit* an audience (change its name or the rules).

Keep in mind: Edit option is only available for user-created audiences

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