If you decide to cancel your Match2One subscription, your campaigns will continue running until the end of your current subscription period. Once the period ends, all active campaigns will automatically be moved to Pending status.
Before cancelling your subscription, please note:
Your subscription will remain active until the end of the current billing period.
Once your subscription expires, you will no longer be able to launch new campaigns.
Your account and campaign data will be saved, so you can reactivate your subscription at any time.
Cancelling your subscription
Step 1: Go to your Subscription Plan
Switch to your Main Account and navigate to Company Settings → Subscription Plan by clicking the cogwheel icon in the top navigation bar.
Step 2: Deactivate your plan
Under Plan Usage, click Deactivate.
Step 3: Confirm your cancellation
A pop-up window will appear asking you to confirm your decision.
To proceed, click Deactivate Plan.
Step 4: Cancellation confirmed
Once you've deactivated your subscription, a confirmation message will appear stating that your plan will not automatically renew at the end of your current subscription period.
Your campaigns will continue running until that date, and you can reactivate your subscription whenever you're ready.