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My credit card was not accepted, what do I do?
My credit card was not accepted, what do I do?

Failed payments and declined credit cards

Bill Samuelsson avatar
Written by Bill Samuelsson
Updated over 5 years ago

We follow high standards when it comes to security and fraud prevention.

If your credit card is declined, we'll automatically try again within a couple of hours, and you'll be notified via email if we're unable to process your payment. 

Please contact the customer success team if your credit card has been declined.

If we have not been able to charge your credit card within 14 days your account will be frozen, and your campaigns will be automatically paused.

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